Sunday, April 22, 2012

Close Your Eyes!


Every now and then I'll have an eyebrow waxing client who tries to keep their eyes open during the service. I'm the type of person who almost nods off while receiving ay type of waxing service. There's something about the warm wax and closing my eyes that makes me kind of sleepy.

When I first started waxing, I was so nervous about the service itself that I didn't know how to politely tell the client to keep their eyes shut. Instead, I would just deal with them looking up at me and around the room while I waxed their brows. As you can imagine, having the client look at you while you're up close and personal waxing their brows is not only weird, but adds more pressure to an already stressful situation for a new waxer.

After talking with some of the other waxers, I know now that its actually quite common for a client to want to keep their eyes open during a brow waxing service. Thankfully, there are nice and tactful ways of letting a client know that you'd rather have them keep their eyes shut during the service. My favorite is to tell the client that by keeping their eyes shut during the service, you are less likely to wax off anything that shouldn't be waxed off such as lashes. That alone is usually enough to scare clients into keeping their peepers shut.

Unfortunately, my little friendly, standby line DID NOT work on my male client today. I don't know if he was nervous about having the service, worried that I would make his brows too feminine (because he made the point a few times at the beginning of the service that he didn't want his brows too thin or girly) or was just curious as to what I was doing to his brows during the service. I refrained from telling him that watching me would not make his brows any more or less girly. I did tell him that if he kept opening his eyes, he risked getting wax on his lashes. I then joked with him and said that the eyelash wax would turn into an upgraded service, one he probably wouldn't want. He laughed, but he still kept opening his eyes. Ugh! After the fourth or fifth time of telling him to close his eyes, I laid down the law and said, "Look, when you open your eyes, you mess with my canvas. I'm trying to create some magic with the wax and your brows. Let me make some art." I think it finally sunk in because after my comment, he kept his eyes shut for the rest of the service.

And of course at the end of the service when I gave him the mirror to check out his brows, he loved them. He told me that they were perfect and exactly what he had in mind. I then had to snatch the mirror back out of his hands because he wouldn't stop looking at his brows. Thankfully in the end he was happy and no eyelashes were sacrificed in the process,

Next time you go in for a brow wax, enjoy the experience by laying back and closing your eyes. Leave all of the work to your esthetician. You'll have plenty of time to check out your brows and the room you're being waxed in after your service.

2 comments:

  1. Well put. I loved in school when we put eye pads aka cotton rounds over the clients eye lid to protect the lashes. Having the eyes closed most definitely makes the magic easier. Have you ever had someone want to hold the mirror and watch?!

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    Replies
    1. Hi Angie,

      I haven't had anyone ask to hold a mirror so that they can watch their brows being waxed YET. I did have a woman who wanted to hold her child on her chest during the service. At first, I thought it would be a challenge, but her child was very well behaved throughout the entire time. He didn't start squirming until the end.

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